CULTURAL VALUES AND BATIK PURCHASE DECISIONS: EXPLORING THE MEDIATING EFFECT OF CONSUMER EMOTIONS
DOI:
https://doi.org/10.22437/jiituj.v9i3.45616Keywords:
Batik, Cultural Values, Emotional Mediation, Heritage Product, Purchase DecisionAbstract
Batik, as a cultural artifact, holds deep symbolic and emotional significance; however, declining consumption rates suggest a shift in consumer priorities. This study aims to analyze the mediating role of pride-based emotions both self-focused and object-focused in the relationship between cultural values and Batik purchase decisions in Surabaya, East Java. Adopting a causal quantitative design, data were collected from 207 Batik consumers through a structured survey and analyzed using Structural Equation Modeling (SEM). The results show that while cultural values significantly influence both types of pride emotions, they do not directly affect purchase decisions. In contrast, self-focused and object-focused emotions have a positive and significant impact on purchase behavior and fully mediate the effect of cultural values on Batik buying decisions. These findings suggest that emotions rather than cultural values alone serve as the primary psychological mechanism connecting cultural identity to heritage product consumption. Theoretically, this research highlights the importance of integrating affective variables into cultural consumption models. Practically, Batik producers and marketers are encouraged to develop pride-based emotional branding strategies to enhance consumer engagement. This study introduces the concept of a dual affective pathway, where personal identity and social resonance jointly drive cultural consumption, offering a novel contribution to the cross-cultural consumer behavior literature.
Downloads
References
Aaker, J. L., & Williams, P. (1998). Empathy versus pride: The influence of emotional appeals across cultures. Journal of Consumer Research, 25(3), 241–261. https://doi.org/10.1086/209537.
Abdollah, I. I., Abdullah, F., & Voon, B. H. (2016). Developing scales for measuring cultural values in the context of consumer research. Procedia - Social and Behavioral Sciences, 224, 421–428. https://doi.org/10.1016/j.sbspro.2016.05.411.
Achar, C., So, J., Agrawal, N., & Duhachek, A. (2016). What we feel and why we buy: the influence of emotions on consumer decision-making. Current Opinion in Psychology, 10, 166–170. https://doi.org/10.1016/j.copsyc.2016.01.009.
Aguilar-Rodríguez, I. E., Arias-Bolzmann, L. G., Artieda-Cajilema, C. H., Artieda-Acosta, C., & Tulcanaza-Prieto, A.-B. (2025). Consumer ethnocentrism and purchase intentions in native Latin American consumers. European Research on Management and Business Economics, 31(1), 100273. https://doi.org/10.1016/j.iedeen.2025.100273.
Ananda, A. D., & Eriyanti, F. (2024). Peran dinas perindustri dan tenaga kerja Kabupaten Lima Puluh Kota dalam pemberdayaan pelaku industri batik gambir Di Kecamatan Harau [The role of the Lima Puluh Kota Regency Industry and Manpower Service in empowering gambir batik industry players in Harau District]. Jurnal Administrasi Pemerintahan Desa, 5(2), 11. https://doi.org/10.47134/villages.v5i2.133.
Arnould, E. J., & Thompson, C. J. (2005). Consumer Culture Theory (CCT): Twenty Years of Research. Journal of Consumer Research, 31(4), 868–882. https://doi.org/10.1086/426626.
Azid, R. M., & Ekowati, V. M. (2023). Positive Emotion in Muslim Fashion Mediating the Impact of Islamic Promotion and Hedonic Motivation on Impulse Buying (pp. 574–584). https://doi.org/10.2991/978-2-38476-002-2_54.
Bagozzi, R. P., Wong, N., & Yi, Y. (1999). The role of culture and gender in the relationship between positive and negative affect. Cognition & Emotion, 13(6), 641–672. https://doi.org/10.1080/026999399379023.
Bedford, O. A. (2004). The individual experience of guilt and shame in Chinese culture. Culture & Psychology, 10(1), 29–52. https://doi.org/10.1177/1354067X04040929.
Bisconsin-Júnior, A., Rodrigues, H., Behrens, J. H., Lima, V. S., da Silva, M. A. A. P., de Oliveira, M. S. R., Januário, L. A., Deliza, R., Netto, F. M., & Mariutti, L. R. B. (2020). Examining the role of regional culture and geographical distances on the representation of unfamiliar foods in a continental-size country. Food Quality and Preference, 79, 103779. https://doi.org/10.1016/j.foodqual.2019.103779
Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2006). Consumer Behavaior (10th ed.). Thomson South Western.
Bogdan, A., Dospinescu, N., & Dospinescu, O. (2025). Beyond Credibility: Understanding the Mediators Between Electronic Word-of-Mouth and Purchase Intention. http://arxiv.org/abs/2504.05359.
Browne, M. W., & Cudeck, R. (1992). Alternative ways of assessing model fit. Sociological Methods & Research, 21(2), 230–258. https://doi.org/10.1177/0049124192021002005.
Carrigan, M., & Attalla, A. (2001). The myth of the ethical consumer – do ethics matter in purchase behaviour? Journal of Consumer Marketing, 18(7), 560–578. https://doi.org/10.1108/07363760110410263.
Chentsova-Dutton, Y. E., & Tsai, J. L. (2010). Self-focused attention and emotional reactivity: The role of culture. Journal of Personality and Social Psychology, 98(3), 507–519. https://doi.org/10.1037/a0018534.
Dicu, A. M., Rad, D., Barbu, F., Cuc, L. D., Feher, A., Roman, D., Mazuru, L., Sanda, G., & Pîrvulescu, L. (2025). From attachment to action: Consumer identification and the sustainable buying of rural brand products like “Pită de Pecica.” Sustainability, 17(9), 4133. https://doi.org/10.3390/su17094133.
Ferrinadewi, E. (2025). Emosi dan Mood Dalam Perilaku Pembelian Konsumen. Yayasan Putra Adi Dharma.
Ford, B. Q., & Mauss, I. B. (2015). Culture and emotion regulation. Current Opinion in Psychology, 3, 1–5. https://doi.org/10.1016/j.copsyc.2014.12.004.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). No TitleMultivariate Data Analysis. In Prentice-Hall, Inc (7th ed., Vol. 1, Issue 6). Pearson.
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. https://doi.org/10.1080/10705519909540118.
Ikhwana, A., & Dewi, M. K. (2021). Pengaruh faktor sosial, pribadi, harga, dan desain terhadap keputusan pembelian batik lokal melalui teknologi informasi [The influence of social, personal, price and design factors on local batik purchasing decisions through information technology]. Jurnal Kalibrasi, 18(2), 58–65. https://doi.org/10.33364/kalibrasi/v.18-2.737.
Jing Zhang, & Bloemer, J. M. M. (2008). The impact of value congruence on consumer-service brand relationships. Journal of Service Research, 11(2), 161–178. https://doi.org/10.1177/1094670508322561.
Jöreskog, K. G., & Sörbom, D. (1993). No Title). LISREL 8: Structural equation modeling with the SIMPLIS command language. Scientific Software International.
Klepp, I. G., & Storm-Mathisen, A. (2005). Reading fashion as age: Teenage girls’ and grown women’s accounts of clothing as body and social status. Fashion Theory, 9(3), 323–342. https://doi.org/10.2752/136270405778051329.
Lam, D. (2007). Cultural influence on proneness to brand loyalty. Journal of International Consumer Marketing, 19(3), 7–21. https://doi.org/10.1300/J046v19n03_02.
Lazarus, R. S. (2001). Relational meaning and discrete emotions. In Appraisal Processes in Emotion (pp. 37–67). Oxford University PressNew York, NY. https://doi.org/10.1093/oso/9780195130072.003.0003.
Li, X., Romainoor, N. H., & Sun, Z. (2024). Factors in consumers’ purchase intention for Gejia batik. Heliyon, 10(1), e23085. https://doi.org/10.1016/j.heliyon.2023.e23085.
Madjid, R. (2014). The Influence Store Atmosphere Towards Customer Emotions and Purchase Decisions. International Journal of Humanities and Social Science Invention, 3(10), 11–19. (www.ijhssi.org
Maria-Christiana Munthiu. (2009). The buying decision process and types of buying decision behaviour. Sibiu Alma Mater University Journals. Series A. Economic Sciences, 2(4), 27–33. https://d1wqtxts1xzle7.cloudfront.net/62024899/Dm20200207-80677-rejoul-libre.pdf?1581077459=&response-content-disposition=attachment%3B+filename%3DThe_buying_decision_process_and_types_of.pdf&Expires=1752735387&Signature=fKX1AfRHSASQRYAH0EQ~M4bTs807IyRKyD
Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98(2), 224–253. https://doi.org/10.1037/0033-295X.98.2.224.
Mesquita, B., & Frijda, N. H. (1992). Cultural variations in emotions: A review. Psychological Bulletin, 112(2), 179–204. https://doi.org/10.1037/0033-2909.112.2.179.
Mohammad. (2017). Emotions in Consumer Behavior : Shame, Embarrassment and Pride. Università Commerciale Luigi Bocconi-Milano.
Mutiani, T. (2023). No TitleAnalisis Strategi Pemasaran Usaha Batik Pasca Pandemi Covid-19 Di Kota Semarang [Univesitas Negeri Islam Wali Songo]. https://eprints.walisongo.ac.id/id/eprint/23899/1/Tesis_1905028024_Tika_Mutiani.pdf?utm_source=chatgpt.com
Nuraini, V., Hermawan, H., & Rahayu, J. (2025). Entrepreneurship strategy based on creativity and product innovation: An empirical study on the sustainability of banyuwangi traditional batik MSMES. Dynamic Management Journal, 9(2), 572. https://doi.org/10.31000/dmj.v9i2.13897.
ÖNGÖREN, B. (2018). Culture. In U. Sevil (Ed.), Culture and Society (p. 19). Academy for European Culture “Orpheus Lira” – Sofia “Publications.”
Oskar, D. P., Mariana, R., & Wahyuni, R. (2024). Emosi positif sebagai mediator antara shopping lifestyle dan impulse buying. Psyche 165 Journal, 201–206. https://doi.org/10.35134/jpsy165.v17i3.400.
Pekaar, K. A., Bakker, A. B., van der Linden, D., & Born, M. P. (2018). Self- and other-focused emotional intelligence: Development and validation of the Rotterdam Emotional Intelligence Scale (REIS). Personality and Individual Differences, 120, 222–233. https://doi.org/10.1016/j.paid.2017.08.045.
Pham, M. T., & Sun, J. J. (2020). On the experience and engineering of consumer pride, consumer excitement, and consumer relaxation in the marketplace. Journal of Retailing, 96(1), 101–127. https://doi.org/10.1016/j.jretai.2019.11.003.
Phau, I., Teah, M., & Chuah, J. (2015). Consumer attitudes towards luxury fashion apparel made in sweatshops. Journal of Fashion Marketing and Management, 19(2), 169–187. https://doi.org/10.1108/JFMM-01-2014-0008.
Prityanto, T., & Nugroho, A. P. (2023). Analisis faktor-faktor yang mempengaruhi keputusan konsumen pada produk baju Batik Madura [Analysis of factors influencing consumer decisions on Madura Batik clothing products]. Journal of Indonesian Economic Research, 1(2), 62–74. https://doi.org/10.61105/jier.v1i2.65.
Rajagopal. (2011). Consumer culture and purchase intentions toward fashion apparel in Mexico. Journal of Database Marketing & Customer Strategy Management, 18(4), 286–307. https://doi.org/10.1057/dbm.2011.33.
Rose, G. M., Merchant, A., Orth, U. R., & Horstmann, F. (2016). Emphasizing brand heritage: Does it work? And how? Journal of Business Research, 69(2), 936–943. https://doi.org/10.1016/j.jbusres.2015.06.021.
Schiffman, L.G., & Kanuk, L. L. (2010). Consumer Behavior (10th ed.). Pearson Education.
Schiffman, L.L Wissenblit, J. L. (2014). Consumer Behavior (11th ed.). Pearson Education.
Setyawati, H. P., & Hardjati, S. (2024). Pemberdayaan UMKM batik dalam rangka meningkatkan daya saing produk unggulan daerah di Desa Ngentrong Kecamatan Karangan Kabupaten Trenggalek [Empowerment of batik MSMEs in order to increase the competitiveness of superior regional products in Ngentrong Village, Karangan District, Trenggalek Regency]. Jurnal Ilmiah Universitas Batanghari Jambi, 24(3), 2239. https://doi.org/10.33087/jiubj.v24i3.5570.
Sharma, P. (2010). Measuring personal cultural orientations: scale development and validation. Journal of the Academy of Marketing Science, 38(6), 787–806. https://doi.org/10.1007/s11747-009-0184-7.
Shavitt, S., & Barnes, A. J. (2020). Culture and the consumer journey. Journal of Retailing, 96(1), 40–54. https://doi.org/10.1016/j.jretai.2019.11.009.
So, K. K. F., King, C., Sparks, B. A., & Wang, Y. (2016). The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands. Journal of Travel Research, 55(1), 64–78. https://doi.org/10.1177/0047287514541008.
Sudaryanto, S., Suroso, I., Hanim, A., Pansiri, J., & Latifatil Umama, T. (2021). Impact of culture, brand image and price on buying decisions: Evidence from East Java, Indonesia. Innovative Marketing, 17(1), 130–142. https://doi.org/10.21511/im.17(1).2021.11.
Sukmawati, A. D., & Fathoni Kurniawan, A. (2020). Strategi dan kebijakan promosi batik di pasar global [Promotion strategies and policies for batik in the global market]. Transformasi Global, 7(2), 214–234. https://doi.org/10.21776/ub.jtg.2020.007.02.3.
Suo, X., & Mohd Nasir, N. B. (2024). The impact of cultural identity on consumer purchase intention for leisurewear incorporating dunhuang mural elements. Journal of Education and Educational Research, 11(3), 121–130. https://doi.org/10.54097/5xdjqb98.
Syehfuddin, M. F., Muzdalifah, L., Novie, M., & Sholikhah, A. (2025). The influence of islamic branding and culture on sunan ampel purchasing decisions: Positive emotions as mediator. Airlangga Journal of Innovation Management, 6(2), 232–247. https://doi.org/10.20473/ajim.v6i2.72641.
Thamilselvan, D. R., & Rakeshyanand, N. (2024). The role of emotions in consumer decision-making: analyze how emotional appeal in marketing affects consumer behavior. Interantional Journal Of Scientific Research In Engineering And Management, 08(10), 1–5. https://doi.org/10.55041/IJSREM37988.
Tracy, J. L., & Robins, R. W. (2004). TARGET ARTICLE: “Putting the Self Into Self-Conscious Emotions: A Theoretical Model.” Psychological Inquiry, 15(2), 103–125. https://doi.org/10.1207/s15327965pli1502_01.
Triandis, H. C. (2001). Individualism‐Collectivism and Personality. Journal of Personality, 69(6), 907–924. https://doi.org/10.1111/1467-6494.696169.
Ustazah, E. N., Setijanti, P., & Hayati, A. (2025). Experiential retailing in cultural spaces: A case study of multisensory design in batik boutiques. F1000Research, 14, 506. https://doi.org/10.12688/f1000research.163519.1.
Vighnesh, N. V., Balachandra, P., Chandrashekar, D., & Sawang, S. (2023). How cultural values influence sustainable consumption behavior? An empirical investigation in a non‐Western context. Sustainable Development, 31(2), 990–1007. https://doi.org/10.1002/sd.2436.
Williams, L. A., & DeSteno, D. (2008). Pride and perseverance: The motivational role of pride. Journal of Personality and Social Psychology, 94(6), 1007–1017. https://doi.org/10.1037/0022-3514.94.6.1007.
Yulianingrum, V., Ranita, S., Basuki, L. S. K., Wijaya, A. L., & Pandin, M. G. R. (2022). Batik Fashion Trends and National Identity. Philosophica: Jurnal Bahasa, Sastra, Dan Budaya, 5(2), 46. https://doi.org/10.35473/po.v5i2.1454.
Zong, Z., Liu, X., & Gao, H. (2023). Exploring the mechanism of consumer purchase intention in a traditional culture based on the theory of planned behavior. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1110191
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Muslichah Widiana, Erna Ferrinadewi

This work is licensed under a Creative Commons Attribution 4.0 International License.











