EXPLORING THE SITE SELECTION OF INCENTIVE TRAVEL DESTINATION IN INDONESIA: A DUAL-MARKET PERSPECTIVE

Authors

DOI:

https://doi.org/10.22437/jiituj.v10i1.53090

Keywords:

Corporate Buyer, Destination, Incentive Travel, Incentive Travel Houses, Site Selection

Abstract

This study aims to explore the site selection of incentive travel destination as a key decision for Incentive travel housess and corporations in Indonesia, for both domestic and international markets. Site selection is a crucial aspect of planning because the destination serves not only as an event venue but also as a symbol of recognition, exclusivity, and corporate image for incentive participants. This study used a qualitative approach, combining field observations, semi structured interviews, and documentation study to identify location attributes for incentive destination. The findings indicate that Bali, Jakarta, and Yogyakarta have advantages in creating experiences and operational readiness, while Labuan Bajo, with its diverse natural resources, can create memorable experiences but requires significant operational improvement. Incentive travel housess and corporate buyers assessed that the domestic market's perspective favors destination selection based on accommodation, destination image, novelty, extra conference opportunities, and risk. However, for international market, there is more emphasis on accessibility, accommodation, destination image, uniqueness, extra conference opportunities, and risk. Only the Accessibility factor is the differentiator between the domestic and international markets, other attributes are not the main factors in either market but are supporting factors that complement the smoothness of incentive travel. The implication of this research is that it will make it easier for Incentive travel housess and corporations to make the right destination decisions for the domestic and international markets in Indonesia. In addition, this can serve as a recommendation to the Indonesian government for developing strategic policies and promoting other destinations as incentives.

Downloads

Download data is not yet available.

Author Biographies

Fetty Nurmala Rossi, Universitas Pancasila

Faculty of Tourism, Universitas Pancasila, Jakarta, Indonesia

Vitha Octavanny, Universitas Pancasila

Faculty of Tourism, Universitas Pancasila, Jakarta, Indonesia

Yustisia Pasfatima Mbulu, Universitas Pancasila

Faculty of Tourism, Universitas Pancasila, Jakarta, Indonesia

Azra Mashita, Universitas Pancasila

Faculty of Tourism, Universitas Pancasila, Jakarta, Indonesia

References

Agustina, Y., Wijijayanti, T., Winarno, A., & Rahayu, W. P. (2023). The economarketing model: Development of productive and sustainable tourism area. International Journal of Professional Business Review, 8(2), e01017. https://doi.org/10.26668/businessreview/2023.v8i2.1017.

Carvalho, J., & Costa, R. (2022). Business events as a differentiation strategy for tourist destinations. In The Routledge Handbook of Business Events (pp. 217–225). Routledge. https://doi.org/10.4324/9781315210568-25.

Cerović, M., Pavia, N., & Floričić, T. (2019). The importance of innovation in designing a luxury tourism offering: The perspective of tourism destination stakeholders. Tourism in Southern and Eastern Europe, 5, 177-189. https://doi.org/10.20867/tosee.05.23.

Cheng, S. Y., Wang, K.-C., & Wu, B. (2018). Flow to asian market: exploring the site selection decision of incentive travel from India. Global Fashion Management Conference, 2018, 651–655. https://doi.org/10.15444/GMC2018.05.10.07.

Creswell, J. W., & Poth, C. N. (2016). Qualitative inquiry and research design: Choosing among five approaches. Sage Publications.

Del Chiappa, G. (2012). How do meeting organizers choose convention sites based on different types of meetings? an empirical analysis of the italian meetings industry. Event Management, 16(2), 157–170. https://doi.org/10.3727/152599512X13343565268410.

Dewi, R., Musdawina, M., Ahmady, Z. , H. M., & Sakir, S. (2024). Strategi manajemen pemasaran destinasi pariwisata berkelanjutan: Suatu kajian literatur. Jurnal Bisnisman: Riset Bisnis Dan Manajemen, 5(3), 68–79.

Erfinda, Y., Hasan, R. O., Aisyianita, R. A., Jumartin, R. H., Jaumil, N., & Kamila, N. (2024). Design and Development of Hope Island Tourism Village as an Incentive Travel Destination in the Special Area of Jakarta, Indonesia. International Journal on Recent Trends in Business and Tourism, 08(04), 01–11. https://doi.org/10.31674/ijrtbt.2024.v08i04.001.

Evalia, A., Wardana, M. A., & Sudarmawan, I. W. E. (2022). Pengaruh Pemberian Insentif Perjalanan Wisata terhadap Motivasi dan Kinerja Agen Asuransi. Jurnal Manajemen Perhotelan Dan Pariwisata, 5(3), 362–371. https://doi.org/10.23887/jmpp.v5i3.51345.

Fenich, G. G., Vitiello, K. L., Lancaster, M. F., & Hashimoto, K. (2015). Incentive Travel: A View from the Top. Journal of Convention & Event Tourism, 16(2), 145–158. https://doi.org/10.1080/15470148.2015.1022917.

González-Rodríguez, M. R., Díaz-Fernández, M. C., & Pulido-Pavón, N. (2023). Tourist destination competitiveness: An international approach through the travel and tourism competitiveness index. Tourism Management Perspectives, 47, 101127. https://doi.org/10.1016/j.tmp.2023.101127.

Gračan, D., Sotošek, M. B., & Šerić, N. (2018). Changing trends in incentive travel. 98–109.

Huabcharoen, S., & Viriyasuebpong, P. (2018). The Influence of Incentive Travel that Impact on Purchase Intention with an Insurance Company in Thailand. Journal of Thai Hospitality & Tourism, 13(2), 107–119.

Jacobs, M., Potgieter, M., & Geldenhuys, S. (2016). Incentive destination experiences as a revisitation influence: a qualitative perspective. Journal for New Generation Sciences, 14(2), 32–46.

Jaman, K. (2023). 5 Destinasi Favorite Buyer AIME 2023. Kementerian Pariwisata. Https://Mice.Kemenparekraf.Go.Id/News/F4bd4f27-Dca2-48c3-B1e2-4523b075f369.

Keller, K., Mátyás, S., & Kökény, L. (2024). A vállalati incentív utazások biztonsági kockázatai = Security risks of business incentive travel. Vezetéstudomány / Budapest Management Review, 55(4), 17–30. https://doi.org/10.14267/VEZTUD.2024.04.02.

Kusuma, C. S. D. (2019). Mice-masa depan bisnis pariwisata indonesia. efisiensi-kajian ilmu administrasi [Mice-the future of Indonesian tourism business. Efficiency-a study of administrative science]. Efisiensi: Kajian Ilmu Administrasi, 52–62. https://doi.org/10.21831/efisiensi.v16i2.27420.

Lase, A. (2022). Strategies for Developing Destination Incentive Travel in Nias Island, North Sumatera, Indonesia. TOBA: Journal of Tourism, Hospitality and Destination, 1(3), 155–161. https://doi.org/10.55123/toba.v1i3.848.

Lee, J.-S., & Chiang, C.-H. (2017). Exploring multidimensional quality attributes of incentive travels. International Journal of Contemporary Hospitality Management, 29(8), 2198–2214. https://doi.org/10.1108/IJCHM-03-2016-0150.

Li, X., Lu, L., & Chi, C. G. (2018). Examining incentive travelers: How motivation affects organizational commitment. International Journal of Tourism Research, 20(6), 830–842. https://doi.org/10.1002/jtr.2235.

Lu, Z. (2024). Incentive Tourism. In Encyclopedia of Tourism (pp. 525–526). Springer Nature Switzerland. https://doi.org/10.1007/978-3-030-74923-1_107.

Mair, J. (2015). Incentive Travel: a Theoretical Perspective. Event Management, 19(4), 543–552. https://doi.org/10.3727/152599515X14465748512803.

Mair, J., Jin, X. C., & Yoo, J. J.-E. (2016). Exploring the site selection decisions of incentive travel planners. Event Management, 20(3), 353–364. https://doi.org/10.3727/152599516X14682560744677.

Mantu, Y. H. (2019). Studi leteratur: Pariwisata sebagai ilmu pengetahuan, disiplin ilmu atau kajian [Literature study: Tourism as a science, discipline or study]. Jurnal Ilmiah Hospitality , 8(2), 121–130.

Mbulu, Y. P., Erfinda, Y., & Rossi, F. N. (2021). Destinasi Mice: Kota Depok Sebagai Destinasi Alternatif Mice di Jawa Barat. Tourism Scientific Journal, 6(2), 203–226. https://doi.org/10.32659/tsj.v6i2.134.

Mekarisce, A. A. (2020). Teknik pemeriksaan keabsahan data pada penelitian kualitatif di bidang kesehatan masyarakat [Data validity checking techniques in qualitative research in the field of public health]. JURNAL ILMIAH KESEHATAN MASYARAKAT : Media Komunikasi Komunitas Kesehatan Masyarakat, 12(3), 145–151. https://doi.org/10.52022/jikm.v12i3.102.

Nurfajriani, W. V., Ilhami, M. A., Afgani, M. W., & Sirodj, R. A. (2024). Triangulasi data dalam analisis data kualitatif [Data triangulation in qualitative data analysis]. Jurnal Ilmiah Wahana Pendidikan, 10(17), 826–833. https://doi.org/10.5281/zenodo.13929272.

Pettalongi, S. S., Muas, M., Arafat, A., & Ndaomanu, D. N. (2025). Metodelogi Penelitian Kuantitatif, Kualitatif, dan Campuran Teori Dan Praktik [Quantitative, Qualitative, and Mixed Research Methodology Theory and Practice].

Potgieter, M., & Jacobs, M. (2016). Incentive travellers’ proclivity to revisit an incentive destination. In African Journal of Hospitality, Tourism and Leisure SPECIAL EDITION, 5(3).

Rossi, F. N. (2019). Pengaruh kualitas kinerja terhadap kepuasan peserta pada kegiatan perjalanan insentif bank permata ke eropa [The influence of performance quality on participant satisfaction in Permata Bank's incentive travel activities to Europe]. Journal of Tourism Destination and Attraction, 7(2), 81–88. https://doi.org/10.35814/tourism.v7i2.941.

Rudatin, C. L., & Wardhani, A. (2024). Analysis of Stakeholder Engagement and Role in the Incentive Travel Destination Selection Process. KnE Social Sciences, 9(25), 592-603. https://doi.org/10.18502/kss.v9i25.17010.

Silitonga, F., Cahayani, K., & Supriyono, T. (2024). Metodologi Penelitian Pariwisata. Pusat Penelitian dan Pengabdian Masyarakat Politeknik.

SITE, G. (2019). Incentive travel industry index: Asia update (Version 6). . Https://Siteglobal.Com/System/Files/202108/2732_SN_ITII_ASIA_Update_WEB_v6.Pdf.

Sood, D., Sajnani, M., & Gautam, P. (2021). The Role of Destination Image in Incentive Travel: A Review and Discussion. Tourism Innovations, 11(2), 13–26.

Sood, D., Sajnani, M., & Gautam, P. (2023). Decision making in outbound incentive travel for indian corporates: A qualitative inquiry into key factors and influences. Revista de Gestao Social e Ambiental, 17(5). https://doi.org/10.24857/rgsa.v17n5-006.

Sudhiastiningsih, N. N. S. N. (2019). “Experience Journey” mendesain rangkaian aktivitas perjalanan wisata budaya [“Experience Journey” designs a series of cultural tourism activities]. Journal of Indonesian Tourism and Policy Studies, 1(2), 12. https://scholarhub.ui.ac.id/jitpsAvailableat:https://scholarhub.ui.ac.id/jitps/vol1/iss2/12.

Supatn, N. (2016). ROLES OF TRAVEL INCENTIVES ON EMPLOYEE MOTIVATION AND PERFORMANCE. Journal of Business Administration the Association of Private Higher Education Institutions of Thailand, 5(1), 55–72.

Swart, M. P. N., & Tiwari, S. (2023). Incentive Travel Recovery: A Systematic Literature Review. In COVID-19, Tourist Destinations and Prospects for Recovery (pp. 255–269). Springer International Publishing. https://doi.org/10.1007/978-3-031-28340-6_15.

Thumachai, C., Chawalit, P., Chinnakum, W., Chaiboonsri, C., Saosaovaphak, A., Buranasiri, B., & Piboonrungroj, P. (2017). A Supply Chain Analysis of Incentive Travels: A Case of Thailand. . International Journal of Supply Chain Management, 6(1), 155–164.

Wang, Y., & Chhabra, D. (2012). Motivations, Trends and Dissonance in Incentive Travel.

Zhang, J., Xie, C., Morrison, A. M., & Yang, Q. (2021). Incentives and motivations of Chinese destination management organization officers. Tourism Review, 76(6), 1197–1213. https://doi.org/10.1108/TR-06-2020-0259.

Downloads

Published

2026-02-24

How to Cite

Rossi, F. N., Octavanny, V., Mbulu, Y. P., & Mashita, A. (2026). EXPLORING THE SITE SELECTION OF INCENTIVE TRAVEL DESTINATION IN INDONESIA: A DUAL-MARKET PERSPECTIVE. Jurnal Ilmiah Ilmu Terapan Universitas Jambi, 10(1), 459–470. https://doi.org/10.22437/jiituj.v10i1.53090