MARCEL, Marcel; MARZUQI, Tubagus Ahmad. INFORMAL COORDINATION AS SHADOW WORKFLOW: REWORK AND PROCESS FRICTION IN A SMALL FIRM IT ACCESS. Jurnal Ilmiah Ilmu Terapan Universitas Jambi, [S. l.], v. 10, n. 2, p. 953–969, 2026. DOI: 10.22437/jiituj.v10i2.53984. Disponível em: https://www.online-journal.unja.ac.id/JIITUJ/article/view/53984. Acesso em: 17 may. 2026.