Upaya Peningkatan Keselamatan Pasien Di Pelayanan Kesehatan Primer
DOI:
https://doi.org/10.22437/jssm.v7i1.48456Keywords:
Patient safety culture, education, primary healthcareAbstract
Adverse events remain prevalent in primary healthcare, with an estimated 24–85% considered preventable. However,
their identification is hindered by limited reporting accuracy and the absence of standardized risk classification
systems. This study, conducted through a Community Service Program (PkM), sought to promote patient safety culture
by disseminating assessment findings, delivering educational sessions, and facilitating case-based discussions.
Evaluation results demonstrated improved knowledge among community health center (Puskesmas) staff regarding
patient safety culture and strategies for its enhancement. To strengthen patient safety, Puskesmas management is
advised to optimize staff workload allocation, enhance competence and capacity, foster open communication, ensure
a non-punitive reporting environment, and implement accessible, user-friendly reporting systems. Sustained
application of these strategies is essential for continuous improvement in healthcare quality and patient safety.
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