Perlindungan Hukum Terhadap Konsumen dalam Pengiriman Hewan Peliharaan Melalui Perusahaan Ekspedisi

Authors

  • Dwi Shinta Ayu Pratiwi Fakultas Hukum Universitas Muhammadiyah Yogyakarta
  • Danang Wahyu Muhammad Fakultas Hukum, Universitas Muhammadiyah Yogyakarta

DOI:

https://doi.org/10.22437/rr.v8i1.49342

Keywords:

KAI Logistic, Expedition responbility, Consumer Protection

Abstract

This study examines the legal responsibility of expedition companies for the safety of pets during delivery using the services of PT Kereta Api Logistik (KALOG). The research discusses the compliance of KALOG’s transport procedures with existing regulations and the company’s liability for pet deaths during shipment. The study employs a normative and empirical legal method with a descriptive qualitative analysis. The findings show that although KALOG’s procedures follow legal provisions, negligence still occurs, causing consumer losses, as in the case of three Saint Bernard dogs’ deaths due to improper packaging. Based on Law No. 23 of 2007 and Article 1365 of the Civil Code, the expedition company is obliged to provide compensation for damage or animal death as part of its absolute liability in transportation.

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References

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Yanurika, wawancara oleh penulis, bidang angkutan barang Kalog DAOP 7 Madiun, 10 Mei 2025, di DAOP 7 Madiun.

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Published

2026-01-26

How to Cite

Shinta Ayu Pratiwi, D., & Wahyu Muhammad, D. (2026). Perlindungan Hukum Terhadap Konsumen dalam Pengiriman Hewan Peliharaan Melalui Perusahaan Ekspedisi. Recital Review, 8(1), 60–74. https://doi.org/10.22437/rr.v8i1.49342

Issue

Vol. 8 No. 1 (2026): Volume 8 Nomor 1 Januari 2026

Section

Articles

License

Copyright (c) 2026 Dwi Shinta Ayu Pratiwi, Danang Wahyu Muhammad

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