Novianty, R. F., Simamarta, J. ., Kurnia, D. D. ., & Kurniawan, J. S. (2021). CUSTOMER LOYALTY AND PASSENGER SATISFACTION ON LION AIR’S LOW COST CARRIER. Journal of Business Studies and Management Review, 5(1), 147–154. https://doi.org/10.22437/jbsmr.v5i1.14585