AFERI, Farell Dwi; YENI, Yulia Hendri. THE EFFECT OF E-SERVICE QUALITY, BRAND IMAGE, E-CUSTOMER RELATIONSHIP MANAGEMENT ON E-CUSTOMER SATISFACTION AT GOJEK PADANG. Journal of Business Studies and Management Review, [S. l.], v. 6, n. 1, p. 38–42, 2023. DOI: 10.22437/jbsmr.v6i1.20399. Disponível em: https://www.online-journal.unja.ac.id/jbsmr/article/view/20399. Acesso em: 23 apr. 2026.