1.
Aferi FD, Yeni YH. THE EFFECT OF E-SERVICE QUALITY, BRAND IMAGE, E-CUSTOMER RELATIONSHIP MANAGEMENT ON E-CUSTOMER SATISFACTION AT GOJEK PADANG. JBSMR [Internet]. 2023 Feb. 8 [cited 2026 Apr. 23];6(1):38-42. Available from: https://www.online-journal.unja.ac.id/jbsmr/article/view/20399