HILAL, Zaimah; AINI, Subang; RAHMAWATI, Dwi. Analysis Of Quality Of Service Factors On Patient Satisfaction In Specialist Polyclinics Rsud Kh Daud Arif Kuala Tungkal, Tanjungjabung Barat, Jambi : tangible (bukti fisik), reability (keandalan), responsiveness (daya tanggap), assurance (jaminan), emphaty (empati). Jambi Medical Journal : Jurnal Kedokteran dan Kesehatan, [S. l.], v. 11, n. 3, p. 340–346, 2024. DOI: 10.22437/jmj.v11i3.18672. Disponível em: https://www.online-journal.unja.ac.id/kedokteran/article/view/18672. Acesso em: 27 may. 2026.