RAFMADINI, Natasya; SANTOSA, Wahyuningsih; DEWAYANA, Triwulandari Satitidjati. PENGARUH DELIVERY TIME, SERVICE QUALITY, PRODUCT QUALITY AND CONDITION TERHADAP CUSTOMER LOYALTY PADA PELANGGAN GEN Z ECOMMERCE DI JAKARTA MELALUI CUSTOMER SATISFACTION. Jurnal Manajemen Terapan dan Keuangan, [S. l.], v. 14, n. 03, p. 1169–1182, 2025. DOI: 10.22437/jmk.v14i03.47120. Disponível em: https://www.online-journal.unja.ac.id/mankeu/article/view/47120. Acesso em: 24 may. 2026.