1.
EKASARI N. PENGARUH SERVICE DELIVERY DAN SERVICE QUALITY TERHADAP LOYALITAS PELANGGAN PADA PT.BFI FINANCE CABANG JAMBI. Mankeu [Internet]. 2012 Apr. 4 [cited 2026 Apr. 23];1(1):51-62. Available from: https://www.online-journal.unja.ac.id/mankeu/article/view/1781