Organizational Communication and Teachers’ Teamwork Effectiveness in Supporting Digital-Based Instruction: Evidence from a Public Senior High School
DOI:
https://doi.org/10.22437/teknopedagogi.v16i1.53048Keywords:
organizational communication, teamwork effectiveness, teachers teamwork, communication trainingAbstract
This study analyzes the influence of organizational communication on the effectiveness of teachers’ teamwork at SMAN 4 Kundur, Karimun Regency, Riau Islands Province. Employing a quantitative approach, the study tests the hypothesis that effective organizational communication is positively and significantly correlated with improvements in teachers’ team effectiveness. Recent post-pandemic developments have required more adaptive and transparent communication patterns within school environments. While existing research gaps often emphasize linear communication processes, this study highlights the complexity of effective communication within the school ecosystem. The research adopts an associative research design with a quantitative approach, aimed at explaining the causal relationship or influence between the independent variable (organizational communication) and the dependent variable (teachers’ team effectiveness) through statistical hypothesis testing. Data were collected through a questionnaire survey administered to 40 teachers and analyzed using simple linear regression. The findings indicate that organizational communication has a positive and significant effect on teachers’ team effectiveness at SMAN 4 Kundur, Karimun Regency. The main results demonstrate that open communication patterns, supported by effective formal and informal communication channels, directly enhance coordination, productivity, and the achievement of shared goals among teacher teams. From a managerial perspective, the findings suggest that school principals should optimize internal communication channels to strengthen collaborative team performance, particularly through the provision of interpersonal communication training for teachers.
Downloads
References
Adams, R., & Blair, K. (2020). The impact of internal communication on employee performance: A study of higher education institutions. Journal of Organizational Communication Research, 12(3), 145–158.
Alfiani Porayow, P., Taroreh, R. N., & Sumarauw, J. S. B. (2023). Pengaruh Komunikasi Internal, Kompetensi Guru, dan Desain Pelatihan terhadap Efektivitas Kerja Guru SMA/SMK Katolik di Kota Tomohon. E-Journal UNSRAT, 51807. [ejournal.unsrat.ac.id]
Andriyani, I., Darmawan, C., & Hidayati, N. (2023). Pola Komunikasi Interpersonal Wali Kelas Dengan Orang Tua Siswa Dalam Meningkatkan Motivasi Belajar. Jurnal Ilmu Komunikasi, 11(2), 221–230. jurnalfdk.uinsa.ac.id
Asmara, Y., Sulistiyo, U., & Rosmiati, R. (2023). The impact of managerial skills, organizational communication, discipline, and school climate on work engagement in schools. PPSDP International Journal of Education.
Boone, H. N., & Boone, D. A. (2012). Analyzing Likert data. Journal of Extension, 50(2), 1–5.
Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). Sage.
Creswell, J. W., & Plano Clark, V. L. (2018). Designing and conducting mixed methods research (3rd ed.). Sage.
Davis, B., & Sumara, D. (2006). Complexity and education: Inquiries into learning, teaching, and research. Mahwah, NJ: Lawrence Erlbaum Associates.
Dexter, S., Richardson, J. W., & Nash, J. B. (2016). Leadership for technology integration: Framing the context of change. Educational Administration Quarterly, 52(2), 311–341. https://doi.org/10.1177/0013161X15616845
Field, A. (2018). Discovering statistics using IBM SPSS statistics (5th ed.). Sage.
Febriyani, W., Mawardiningrum, R. F., & Wuryandari, L. (2025). The role of effective communication in improving team performance in higher education organizations. Artikel Manajemen dan Bisnis.
Fikri, M. Z., & Zunaidah, L. A. (2022). Pengaruh Komunikasi dan Kerja Sama Tim terhadap Efektivitas Kerja Karyawan PT. Sinar Indochem. Jurnal Bisnis Manajemen & Akuntansi, 9(1), 1-10. [ejurnal.stie-trianandra.ac.id]
Gunbayi, I. (2023). The impact of organizational communication on the effectiveness of educational organizations. MDPI Education Sciences.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
Hardianti, I., Manalu, D. D., Hidayat, T., & Sazali, H. (2022). Dampak masa pandemi covid-19 terhadap efektivitas komunikasi organisasi. UMMAT Scientific Journals. [journal.ummat.ac.id]
Hargreaves, A., & O’Connor, M. T. (2018). Collaborative professionalism. Thousand Oaks, CA: Corwin Press.
Hasibuan, M. S. P. (dikutip dalam Arie A, 2022). Manajemen: Dasar, Pengertian, dan Masalah. (Kutipan ini dapat ditemukan dalam jurnal yang tersedia di Repository UMJ yang terbit sekitar tahun 2022).
Hidayat, T., & Nugroho, A. (2022). Teknik Pengambilan Sampel Umum dalam Metodologi Penelitian: Konsep dan Implementasi. Jurnal Ilmiah Pendidikan Holistik (JIPH), 1(2), 85–114
Hoy, W. K., & Miskel, C. G. (2013). Educational administration: Theory, research, and practice (9th ed.). New York, NY: McGraw-Hill.
Iano, T. R., Hadiyanto, H., & Sulastri, S. (2024). The importance of effective communication in supporting teacher empowerment in schools: A literature review. International Journal of Educational Dynamics, 7(1), 205–213.
Ilyas, A., & Aminah, S. (2021). Pengaruh Komunikasi Organisasi Kepala Sekolah Dan Lingkungan Kerja Terhadap Kinerja Guru Di Sekolah Menengah Atas Negeri. Jurnal Pembelajaran, Bimbingan Dan Pengelolaan Pendidikan, 4(11), 167-178. [ejournal.cahayailmubangsa.institute
Jumiran, J., & Abidin, A. (2023). Pengaruh Komunikasi dan Iklim Organisasi Terhadap Kinerja Guru di SD Guang Ming Medan. Jurnal Manajemen Pendidikan Dan Teknologi, 4(4), 15837. [jurnal.umsu.ac.id]
Kamaludin, K. (2023). Komunikasi Dalam Tim Organisasi di Sekolah Dasar Negeri. Jurnal Manajemen Pendidikan Dasar, Menengah dan Tinggi, 4(4), 438-444. [jurnal.umsu.ac.id]
Likert, R. (1932). A technique for the measurement of attitudes. Archives of Psychology, 140, 1–55.
Leithwood, K., Harris, A., & Hopkins, D. (2020). Seven strong claims about successful school leadership revisited. School Leadership & Management, 40(1), 5–22. https://doi.org/10.1080/13632434.2019.1596077
Maraj, S., & Syafrizal, S. (2022). Pengaruh komunikasi, kerjasama tim, kepemimpinan dan pengambilan keputusan terhadap kinerja. Jurnal Ilmu Manajemen, 15(1), 228-238. [jurnal.uniki.ac.id]
Men, L. R., & Yue, C. A. (2019). Creating a positive emotional culture: Effect of internal communication and impact on employee supportive behaviors. Public Relations Review, 45(3), 101764. https://doi.org/10.1016/j.pubrev.2019.03.001
Munawwarah, T., Kholizah, N. A., & Maidiana. (2023). Analisis Peran Komunikasi Organisasi dalam Meningkatkan Efektivitas Tim Pengelola Pendidikan di Sekolah SMP Swasta Islam Terpadu Suhairiyah. Socius: Jurnal Penelitian Ilmu-Ilmu Sosial, 1(5), 336-340.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.
OECD. (2020). Education at a glance 2020: OECD indicators. Paris, France: OECD Publishing. https://doi.org/10.1787/69096873-en
Olang, I., & Guhao, E. (2025). Translating teamwork into school effectiveness: The mediating effect of team effectiveness on organizational trust and teacher performance. International Journal of Educational Management.
Pallant, J. (2020). SPSS survival manual (7th ed.). McGraw-Hill Education.
Porman, M., & Manalu, D. (2022). Peranan Komunikasi Organisasi Dalam Meningkatkan Kinerja Karyawan. Jurnal Versa, 1(2), 1-10. [journalversa.com]
Raja Maruli Tua Sitorus. (2020). Pengaruh Komunikasi Antar Pribadi Pimpinan Terhadap Komunikasi Kerja. Surabaya: Scopido Media Pustaka
Robbins, S. P., & Judge, T. A. (2024). Perilaku Organisasi, Edisi Global. USA: Pearson Education, Inc.
Robson, C., & McCartan, K. (2016). Real world research (4th ed.). USA: Wiley.
Sari, R. M. (2024). Pengaruh Komunikasi, Lingkungan Kerja, dan Disiplin Kerja Terhadap Kinerja Guru di Sekolah. Jurnal Efektivitas Komunikasi, 4(3), 495-502. [ojs.jekobis.org]
Sari, D. M., & Nugroho, A. D. (2022). Academic leadership communication and employee engagement: Evidence from Indonesian higher education. Journal of Educational Administration and Policy.
Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill-building approach (8th ed.). USA: Wiley.
Siregar, R. T. (2021). Komunikasi Organisasi Dalam Meningkatkan Kinerja Guru Di SMP Al Inabah Ponorogo. [eprints.umpo.ac.id]
Somech, A. (2021). Teamwork in teaching: Integrating collaborative practice and instructional effectiveness. Educational Management Review.
Suntama Putra, D. A. (2023). Problematika efektivitas tim kerja guru dalam mewujudkan visi dan misi sekolah. Jurnal Perspektif, 23(2), 234-245. [ejournal.uncm.ac.id]
Sudarman, A., & Nashar, M. (2025). Peran Komunikasi Internal dalam Corporate Communication untuk Meningkatkan Employee Engagement. Konsensus: Jurnal Ilmu Pertahanan, Hukum dan Ilmu Komunikasi, 2(1), 118-132. https://journal.appisi.or.id/index.php/konsensus/article/download/620/862/3429
Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Bandung: Alfabeta.
Taherdoost, H. (2016). Sampling methods in research methodology. International Journal of Academic Research in Management, 5(2), 18–27.
Tondeur, J., van Braak, J., Ertmer, P. A., & Ottenbreit-Leftwich, A. (2018). Understanding the relationship between teachers’ pedagogical beliefs and technology use. Computers & Education, 126, 168–182. https://doi.org/10.1016/j.compedu.2018.07.009
Tourish, D. (2014). Leadership, communication, and change. Leadership, 10(1), 79–94. https://doi.org/10.1177/1742715013509034
Uhl-Bien, M., Marion, R., & McKelvey, B. (2007). Complexity leadership theory. The Leadership Quarterly, 18(4), 298–318. https://doi.org/10.1016/j.leaqua.2007.04.002
Vangrieken, K., Dochy, F., Raes, E., & Kyndt, E. (2015). Teacher collaboration: A systematic review. Educational Research Review, 15, 17–40. https://doi.org/10.1016/j.edurev.2015.04.002
Valle, A. M. (2025). School climate and teamwork of secondary school teachers. International Journal of Multidisciplinary Research and Analysis.
Voogt, J., Laferrière, T., Breuleux, A., Itow, R. C., Hickey, D. T., & McKenney, S. (2015). Collaborative design as a form of professional development. Instructional Science, 43(2), 259–282. https://doi.org/10.1007/s11251-014-9340-7
Walsh, A. (2020). Teacher Team Teaching: Professional Learning, Collaboration, and Teacher Agency. Professional Development in Education, 46(2), 263-277.
Weick, K. E. (1995). Sensemaking in organizations. Thousand Oaks, CA: Sage Publications.
Yonezawa, T. & Nakai, Yuka. (2024). ICT self-efficacy, self-efficacy for teamwork, and collegial collaboration: An exploratory study of elementary school teachers’ ICT uses. Frontiers in Education. https://doi.org/10.3389/feduc.2024.1410886
Zuwirna. (2020). Dasar-Dasar Komunikasi. Jakarta: Kencana
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Eni Sri Sugiarti, Erik Dermawan, Feberkatianis Zebua, Febrianus Laia, Fransiska Pemeliana Yogi, Fredy Mitra Rian Saputra, Zulfazzly, Ika Pratiwi
This work is licensed under a Creative Commons Attribution 4.0 International License.
